Guides / field notes
Useful answers before the first call.
Practical, plain-language topics to help customers describe the project, questions, timing, and scope before reaching out.
Mass Save insulation questions for your project
Program rules can change. Verify current eligibility, project requirements, materials, energy-assessment steps, and financing or rebate terms with the official program before making a decision.
Foggy insulated glass or an insulation upgrade?
Foggy window glass and broader comfort issues can have different causes. Start by identifying the specific opening, room conditions, and the goal—repair, replacement, air sealing, or insulation planning.
What to do when a storefront or window breaks
Prioritize safety, secure the immediate area, document the damage if safe to do so, and call to discuss board-up coordination, repair assessment, and replacement planning.